Discovery question bank

Product fit

Does Flux fit the way this team already works, and is there a workflow worth moving.

Which approval workflow costs you the most time right now?
How many of these run in a typical month, and how many touch more than two people?
Walk me through the last one that went badly. What happened, and when?
Who requests, who reviews, and who approves, on a normal day?
What happens to a request when the usual approver is out?
What does an exception look like, and who decides it?
What system does an approved request have to land in, and who owns access to it?
Where does the record live today, and who has ever had to reconstruct one?
Who notices when one of these is late, and what do they do about it?
What has to keep working exactly as it does now?
What do you like about how it works today?
If we moved one workflow, which one, and what would make it obviously worth it?

Whether there is a funded problem, a person who can say yes, a number, and a reason it is now.

Who owns the budget line this would come out of, and have they seen a problem statement yet?
What have you spent on this problem already, in tools or in people's time?
What range would make this an easy decision rather than a project?

What's the current cycle time end to end, and what would good look like?
What does a slow approval actually cost you: late fees, a stalled vendor, a person chasing?
If this went away tomorrow, what would the team do with the time?
Has anyone tried to fix this before? What happened?
What would make you say this didn't work?

What's driving the timing: an audit finding, a plan limit, a close, a headcount plan?
What does security review look like here, and who starts it?
What happens if this slips a quarter?
What's the smallest thing we could agree to first?
What are you comparing this to, including doing nothing?